Monday, September 19, 2016

Facebook does nothing to help people who are being harassed.

By another user beyond telling them to block that user. Excuse me? Blocking that user will not help at all. The blocked user will make a new account and use that to continue their harassment of that person.
I have a friend who does artwork and posts them on Facebook. One of her artwork is of a nonsexual nude and it was removed because some jerk was offended or was stalking her waiting for her to post something that they could report. She now has to censor her light nude artwork which makes it look like it is a lot more naked than she originally posted. So people might assume it is far more naked than she intended it to be, they'll report the photo and she won't be able to show Facebook staffers the uncensored version to show how nude it really is because they won't ask to see the uncensored version, they'll go off on the report and delete the photo itself without giving the accused the chance to defend their artwork.
Which really sucks as their reporting methods are not like that of other sites, which allows you to give more information on the report, so they can get into a deeper investigation concerning the report. What they have up is pathetic to say the least. Like they don't really want to do an investigation on the report that they get, they will either come back with this which I tend to get the most of when I report a profile that usually would be of a fake Facebook employee claiming to be their Online Lottery Agent: Thanks for your report - you did the right thing by letting us know about this. After reviewing the profile you reported, we've decided to follow up with the account owner directly. When we think a profile may be fake or pretending to be someone else, we ask them to confirm their identity. If we see something on a profile that goes against the Facebook Community Standards, we will remove it. We appreciate your help in keeping Facebook safe and welcoming for everyone.
You would think that they would remove the fake account since it is making people assume that there is an Online Lottery that Facebook holds but doesn't make it public but a private lottery. But if you are not aware of the scams that are out there, you will be scammed by that as the agent would tell you that you need to pay this amount in fee to get your lottery winnings, you never should pay any money to get your winnings. The first time I did a report like that, the profiles of both people in question were removed. Now after that, Facebook either ignored the fact that the profiles that I report are scammers posing as employees of Facebook. Yes, that is true, they allowed the profiles to remain up and yes, I know that is factual as I go to another account that I have access to, to double check the account of the scammer and they're still up, as the scammer blocks me from seeing their page. Also, if I get any friend requests from military men and they're not who they are as I would ask them questions which would make them state that is the wrong rank for me as that is another branch of the military's rank.
But back to the main topic, Facebook will only tell you to block someone if they're harassing you. They will not remove the harasser from Facebook, even if you reported them over and over again. They also make it very hard to give more information on the harasser, by not giving you a box that allows you to give more information concerning the report.
Facebook is good at some things but not so in other places. Their staffers either don't want to really investigate a report, they'll send a canned letter in response and not do a thing about it. Even if it is two kids hanging by their necks from a rope, they will not remove the person who posted the original photo or remove the photo itself. Claims it is not in violation of our Community Standards. Excuse me? Two children being shown hung like meat is not in violation of your Community Standards is unbelievable stupid! Any website that has a report button on users' page and they get a report about that user, they have a box for additional information to give the staffers, but not Facebook, they act like the weak report of what is given is enough to deal with it. If you really want a good re pore with your customers or members, you need to be able to give a good, in-depth report on a rule violator, to assist the staff with the report as they might not need to do much in researching the rule violator as the reporting person has given them enough information to look up and find the information needed to either remove the violator for the rule violation if it is one too many or let them remain but mainly inform them not to violate another rule or find themselves suspended from the site for a week or two. But Facebook doesn't do anything on harassers, just telling the one who is being harassed to block the person. Harassers being blocked like that will not just go away, they'll create another handle to return to continue with their harassment of the person. One day, Facebook will be faced with a lawsuit from people who are being harassed by other people and they've been informed about the harassment only to be told to block the person and yet it continues and Facebook does squat about it, even after being informed about it.
It will happen one day and when it does, Facebook will have to have a better way of handling reports from people who are being harassed by fellow Facebook members.